iMac 21.5-inch (2017) Repair

Our engineers see the iMac 21.5-inch (2017) regularly and know its weak spots. Bring it to our shop at 21 Village Way, Beckenham, or post it to us, and we’ll tell you exactly what is wrong and what it costs to fix.

The iMac 21.5-inch (2017) was released in 2017. Notable things about this model: the last non-Retina iMac.

iMac 21.5-inch (2017) at a glance

Released 2017
Processor Intel Core i5 (Kaby Lake)
Display 21.5-inch 1920×1080
Storage 5,400rpm hard drive or Fusion Drive
Memory SO-DIMM slots behind the screen
Latest macOS macOS 13 Ventura
Model number A1418 (printed on the underside or back)

Not sure this is your Mac? Click the Apple menu → About This Mac: the name, screen size and year shown there should match this page, and the model number A1418 is printed in small text on the base or back.

From our workshop

The final non-Retina iMac, with a user-replaceable RAM module behind the screen – so memory and SSD upgrades are both possible in one visit.

What faults do you fix on the iMac 21.5-inch (2017)?

  • Slow 5,400rpm hard drive or failing Fusion Drive – an SSD upgrade makes a huge difference
  • Glued-on screen that has to be removed carefully to work inside
  • Power supply failures
  • Overheating from dust build-up

Repairs and upgrades for this model

  • Screen and display repairs (the screen is bonded on, so it needs care to open)
  • Power supply and start-up faults
  • SSD upgrades – one of the best-value upgrades for this model
  • Memory (RAM) upgrades
  • Liquid damage treatment and logic board repair
  • Virus, malware and slow-Mac clean-ups, macOS reinstallation
  • Data recovery and transfer to a new Mac

Can you recover data from my iMac 21.5-inch (2017)?

The storage in this model can be taken out, which is good news if the Mac itself has died: we can remove the drive and recover your files directly, or move them to a new SSD. If the drive itself has failed, our data recovery lab handles clicking and undetected drives too.

Is it worth repairing my iMac 21.5-inch (2017)?

Apple’s support for it ends at macOS 13 Ventura. Smaller repairs are good value; for a major board fault we will explain whether repairing or replacing makes more sense for you.

How do I book a iMac 21.5-inch (2017) repair?

Please call 020 8658 4366 before you come: we see customers by appointment, Monday to Saturday, 9am–6pm. Mail-in repairs are available too. Diagnostic fee £54 inc. VAT.