iMac Pro 27-inch (2017) Repair
Our engineers see the iMac Pro 27-inch (2017) regularly and know its weak spots. Bring it to our shop at 21 Village Way, Beckenham, or post it to us, and we’ll tell you exactly what is wrong and what it costs to fix.
The iMac Pro 27-inch (2017) was released in 2017. Notable things about this model: Space Grey workstation iMac with the T2 chip.
iMac Pro 27-inch (2017) at a glance
| Released | 2017 |
|---|---|
| Processor | Intel Xeon W (8 to 18 cores), Radeon Pro Vega |
| Display | 27-inch Retina 5K, P3 colour |
| Storage | SSD, T2-encrypted |
| Memory | four DIMM slots behind the screen (not user-accessible) |
| Latest macOS | macOS 15 Sequoia |
| Model number | A1862 (printed on the underside or back) |
Not sure this is your Mac? Click the Apple menu → About This Mac: the name, screen size and year shown there should match this page, and the model number A1862 is printed in small text on the base or back.
From our workshop
Workstation-class and still powerful. Because of the T2 chip, a board failure puts data at risk, so regular backups matter.
What faults do you fix on the iMac Pro 27-inch (2017)?
- Data recovery from T2-encrypted storage
- Logic board and T2 faults
- Graphics faults
- Fan noise and heat
Repairs and upgrades for this model
- Screen and display repairs (the screen is bonded on, so it needs care to open)
- Power supply and start-up faults
- Memory (RAM) upgrades
- Liquid damage treatment and logic board repair
- Virus, malware and slow-Mac clean-ups, macOS reinstallation
- Data recovery and transfer to a new Mac
Can you recover data from my iMac Pro 27-inch (2017)?
With the T2 chip, the SSD’s encryption key never leaves the logic board. That means data recovery on this model is really a board repair job – something our engineers do at component level.
Is it worth repairing my iMac Pro 27-inch (2017)?
It runs up to macOS 15 Sequoia. Plenty of these are still in daily use, and a new battery or keyboard often keeps one going for years – but we won’t recommend an expensive repair that isn’t worth it.
How do I book a iMac Pro 27-inch (2017) repair?
Please call 020 8658 4366 before you come: we see customers by appointment, Monday to Saturday, 9am–6pm. Mail-in repairs are available too. Diagnostic fee £54 inc. VAT.
Related: iMac Retina 5K 27-inch (2017) repair · iMac Retina 4K 21.5-inch (2019) repair · All Mac models we repair · Mac repair in Beckenham · Data recovery