iMac Retina 5K 27-inch (Late 2014) Repair

Need your iMac Retina 5K 27-inch (Late 2014) repaired? Beckenham Computer Repair fixes this model at our shop at 21 Village Way, Beckenham. We diagnose the fault, give you a clear price before any work starts, and many repairs are finished the same day.

Apple launched the iMac Retina 5K 27-inch (Late 2014) in 2014; the first iMac with a 5K Retina display.

iMac Retina 5K 27-inch (Late 2014) at a glance

Released 2014
Processor Intel Core i5 / i7 (Haswell)
Display 27-inch Retina 5K 5120×2880
Storage Fusion Drive or PCIe SSD
Memory four SO-DIMM slots with a user-access door
Latest macOS macOS 11 Big Sur
Model number A1419 (printed on the underside or back)

Not sure this is your Mac? Click the Apple menu → About This Mac: the name, screen size and year shown there should match this page, and the model number A1419 is printed in small text on the base or back.

From our workshop

The first 5K iMac runs its graphics hard; screens showing lines or artefacts need testing to see whether the panel or the board is at fault.

What faults do you fix on the iMac Retina 5K 27-inch (Late 2014)?

  • Power supply failures
  • Fusion Drive failures
  • Graphics and display faults
  • Glued-on screen

Repairs and upgrades for this model

  • Screen and display repairs (the screen is bonded on, so it needs care to open)
  • Power supply and start-up faults
  • SSD upgrades – one of the best-value upgrades for this model
  • Memory (RAM) upgrades
  • Liquid damage treatment and logic board repair
  • Virus, malware and slow-Mac clean-ups, macOS reinstallation
  • Data recovery and transfer to a new Mac

Can you recover data from my iMac Retina 5K 27-inch (Late 2014)?

Because the drive is removable, a dead logic board rarely means lost files – we take the drive out and copy everything off. Failed drives go to our in-house data recovery service.

Is it worth repairing my iMac Retina 5K 27-inch (Late 2014)?

It stops at macOS 11 Big Sur, so we look carefully at value. Cheap fixes like an SSD upgrade or a new battery are well worth doing; expensive board repairs usually are not.

How do I book a iMac Retina 5K 27-inch (Late 2014) repair?

Ring 020 8658 4366 or email info@computerservicesandrepairs.co.uk to arrange a drop-off (appointments only, Mon–Sat 9am–6pm) or a secure mail-in repair. Diagnosis costs £54 inc. VAT.