MacBook Air Retina 13-inch (2020, Intel) Repair

Our engineers see the MacBook Air Retina 13-inch (2020, Intel) regularly and know its weak spots. Bring it to our shop at 21 Village Way, Beckenham, or post it to us, and we’ll tell you exactly what is wrong and what it costs to fix.

The MacBook Air Retina 13-inch (2020, Intel) was released in 2020. Notable things about this model: the last Intel MacBook Air, with the new Magic Keyboard.

MacBook Air Retina 13-inch (2020, Intel) at a glance

Released 2020
Processor Intel Core i3 / i5 / i7 (Ice Lake)
Display 13.3-inch Retina 2560×1600, True Tone
Storage soldered, T2-encrypted
Memory soldered (8GB or 16GB)
Keyboard Scissor
Latest macOS macOS 15 Sequoia
Model number A2179 (printed on the underside or back)

Not sure this is your Mac? Click the Apple menu → About This Mac: the name, screen size and year shown there should match this page, and the model number A2179 is printed in small text on the underside.

From our workshop

Runs hot because its fan is not connected directly to the processor heatsink. Keeping vents clear and using it on hard surfaces helps.

What faults do you fix on the MacBook Air Retina 13-inch (2020, Intel)?

  • Overheating and throttling (small fan not connected to a heatsink)
  • Battery wear
  • USB-C port faults
  • Liquid damage

Repairs and upgrades for this model

  • Screen and display repairs
  • Battery replacement, including swollen batteries
  • Keyboard and trackpad repair
  • Charging and port repairs
  • Liquid damage treatment and logic board repair
  • Virus, malware and slow-Mac clean-ups, macOS reinstallation
  • Data recovery and transfer to a new Mac

Can you recover data from my MacBook Air Retina 13-inch (2020, Intel)?

The SSD is soldered to the board and encrypted by Apple’s T2 security chip, so the data is tied to that exact logic board. If the Mac is dead, the way to get your files back is to repair the board and boot it.

Is it worth repairing my MacBook Air Retina 13-inch (2020, Intel)?

Apple’s support for it ends at macOS 15 Sequoia. Smaller repairs are good value; for a major board fault we will explain whether repairing or replacing makes more sense for you.

How do I book a MacBook Air Retina 13-inch (2020, Intel) repair?

Please call 020 8658 4366 before you come: we see customers by appointment, Monday to Saturday, 9am–6pm. Mail-in repairs are available too. Diagnostic fee £54 inc. VAT.