MacBook Pro 13-inch (2019, Four Thunderbolt 3 ports) Repair

Our engineers see the MacBook Pro 13-inch (2019, Four Thunderbolt 3 ports) regularly and know its weak spots. Bring it to our shop at 21 Village Way, Beckenham, or post it to us, and we’ll tell you exactly what is wrong and what it costs to fix.

The MacBook Pro 13-inch (2019, Four Thunderbolt 3 ports) was released in 2019. Notable things about this model: refresh of the four-port Touch Bar model.

MacBook Pro 13-inch (2019, Four Thunderbolt 3 ports) at a glance

Released 2019
Processor Intel Core i5 / i7 (Coffee Lake, quad-core)
Display 13.3-inch Retina 2560×1600, True Tone
Storage soldered, T2-encrypted
Memory soldered to the logic board
Keyboard Butterfly (prone to sticking and repeating keys)
Latest macOS macOS 15 Sequoia
Model number A1989 (printed on the underside or back)

Not sure this is your Mac? Click the Apple menu → About This Mac: the name, screen size and year shown there should match this page, and the model number A1989 is printed in small text on the underside.

From our workshop

Touch Bar glitches are sometimes fixed with a system reset rather than new parts, so we always check the simple causes first before quoting for hardware.

What faults do you fix on the MacBook Pro 13-inch (2019, Four Thunderbolt 3 ports)?

  • Butterfly keyboard failures
  • Battery swelling
  • Touch Bar faults
  • Liquid damage

Repairs and upgrades for this model

  • Screen and display repairs
  • Battery replacement, including swollen batteries
  • Butterfly keyboard repair and replacement
  • Charging and port repairs
  • Liquid damage treatment and logic board repair
  • Virus, malware and slow-Mac clean-ups, macOS reinstallation
  • Data recovery and transfer to a new Mac

Can you recover data from my MacBook Pro 13-inch (2019, Four Thunderbolt 3 ports)?

The SSD is soldered to the board and encrypted by Apple’s T2 security chip, so the data is tied to that exact logic board. If the Mac is dead, the way to get your files back is to repair the board and boot it.

Is it worth repairing my MacBook Pro 13-inch (2019, Four Thunderbolt 3 ports)?

Apple’s support for it ends at macOS 15 Sequoia. Smaller repairs are good value; for a major board fault we will explain whether repairing or replacing makes more sense for you.

How do I book a MacBook Pro 13-inch (2019, Four Thunderbolt 3 ports) repair?

Please call 020 8658 4366 before you come: we see customers by appointment, Monday to Saturday, 9am–6pm. Mail-in repairs are available too. Diagnostic fee £54 inc. VAT.