iMac Retina 5K 27-inch (2017) Repair
We repair the iMac Retina 5K 27-inch (2017) at our Beckenham workshop, from screens and batteries to logic board faults and data recovery. You get a proper diagnosis and a fixed price before we start.
This 2017 model is worth knowing about: Radeon Pro graphics and Thunderbolt 3.
iMac Retina 5K 27-inch (2017) at a glance
| Released | 2017 |
|---|---|
| Processor | Intel Core i5 / i7 (Kaby Lake), Radeon Pro 570/575/580 |
| Display | 27-inch Retina 5K, P3 colour |
| Storage | hard drive, Fusion Drive or SSD |
| Memory | four SO-DIMM slots with a user-access door |
| Latest macOS | macOS 13 Ventura |
| Model number | A1419 (printed on the underside or back) |
Not sure this is your Mac? Click the Apple menu → About This Mac: the name, screen size and year shown there should match this page, and the model number A1419 is printed in small text on the base or back.
From our workshop
Radeon Pro graphics made it popular with creatives. Keep the rear vents dust-free – overheating graphics is a common fault in older units.
What faults do you fix on the iMac Retina 5K 27-inch (2017)?
- Glued-on screen
- Power supply failures
- Fusion Drive failures
- Graphics faults
Repairs and upgrades for this model
- Screen and display repairs (the screen is bonded on, so it needs care to open)
- Power supply and start-up faults
- SSD upgrades – one of the best-value upgrades for this model
- Memory (RAM) upgrades
- Liquid damage treatment and logic board repair
- Virus, malware and slow-Mac clean-ups, macOS reinstallation
- Data recovery and transfer to a new Mac
Can you recover data from my iMac Retina 5K 27-inch (2017)?
Because the drive is removable, a dead logic board rarely means lost files – we take the drive out and copy everything off. Failed drives go to our in-house data recovery service.
Is it worth repairing my iMac Retina 5K 27-inch (2017)?
It runs up to macOS 13 Ventura. Plenty of these are still in daily use, and a new battery or keyboard often keeps one going for years – but we won’t recommend an expensive repair that isn’t worth it.
How do I book a iMac Retina 5K 27-inch (2017) repair?
By appointment only – call 020 8658 4366 to book a time at 21 Village Way, Beckenham BR3 3NA (Monday to Saturday, 9am–6pm). Diagnosis is £54 inc. VAT and you get a price before any work.
Related: iMac Retina 4K 21.5-inch (2017) repair · iMac Pro 27-inch (2017) repair · All Mac models we repair · Mac repair in Beckenham · Data recovery